LOOKING TO SELL YOUR HARDWARE STORE?

I started working for the previous owners after moving here from Chicago. Before that, I had worked for an Ace Hardware chain with six stores in the Chicago area. When I came here, I saw a great local operation, but there were differences in access to inventory and resources compared with what I had experienced in a larger organization.

Since becoming part of The Helpful Hardware Company, we’ve had greater financial resources to invest in the store. One of the biggest examples is our grilling department. We’ve expanded it to approximately 1,000 square feet of display grills and accessories and now have five trained grill experts helping customers find the right grill for their needs.

We’ve become a true grilling destination, attracting customers from throughout the region.

When we first joined The Helpful Hardware Company, one of the biggest challenges was adjusting to not having the previous owner there every day. He had been very hands-on and had done so much himself that we had to learn how to take on new responsibilities and figure out new ways of doing things.

Personally, one of the biggest benefits has been having access to employee benefits. Having health insurance makes a tremendous difference to me and my family. It’s something I really value about being part of The Helpful Hardware Company.

I’ve been with the company for 11 years. I started as an hourly associate at one of our stores and have since moved into the merchandise team, where I work with stores throughout the company.

One of the things I’ve appreciated most is having the opportunity to take the knowledge I’ve gained in the stores and use it in new ways. I’ve been challenged to step outside my comfort zone, learn new skills, and take on new responsibilities.

Those opportunities have helped me realize my potential while also allowing me to contribute to the growth of the business. It’s exciting to see how my career has evolved along with the company.

The previous owners were highly respected in the community, and customers knew they would receive good service. The Helpful Hardware Company has continued that commitment to serving the local community.

One example is how we’re able to respond when major storms come through. We make sure our customers can get propane and other essential supplies when they need them most. That’s the kind of service that goes above and beyond simply selling products.

We also support organizations and events that are important to the community, including the Coastal Carolina Fair each fall. The fair is a big part of life around here, and being able to provide materials and supplies is another way we can support the community we serve.